Return Policy and Warranty Information

Due to the nature of our merchandise, please be advised that all sales are final with the exception of a manufacturer defect. If your toy does not work prior to use, within 7 days of purchase you can return to the store with your purchase and receipt and we can exchange the defective product. If it is beyond the 7 day timeframe, you can contact the toy manufacturer directly to exchange your product. If you have lost or thrown out your receipt, you can come into the store for a copy. If you are unsure of the manufacturer, you can contact the store at (856) 374-8388. You can find the warranty information below:


Adam & Eve / Evolved / Gender X / Zero Tolerance:

Arcwave:

  • 2 year limited warranty

BMS Enterprises:

  • 90 days limited warranty

Blush:

Bodywand:

  • 1 year limited warranty

Cal Exotics:

Doc Johnson:

  • 90 day or 1 year

Lelo:

Love Honey:

  • 1 year warranty

Lovense:

  • 1 year warranty

Maia:

NS Novelties:

Nu Sensuelle:

  • 2 year warranty

Pipedream:

Satisfyer:

Screaming-O:

  • Must be pre-approved for return, some restrictions apply
  • Contact: 310-446-1632

Shots:

  • 1 year warranty

Sportsheets:

  • 30 days if unopened
  • Call: 714-698-0877

Vibratex:

Vedo:

  • 1 year warranty

We-Vibe:

Womanizer:

XR Brands:

DEMO