Due to the nature of our merchandise, please be advised that all sales are final with the exception of a manufacturer defect. If your toy does not work prior to use, within 7 days of purchase you can return to the store with your purchase and receipt and we can exchange the defective product. If it is beyond the 7 day timeframe, you can contact the toy manufacturer directly to exchange your product. If you have lost or thrown out your receipt, you can come into the store for a copy. If you are unsure of the manufacturer, you can contact the store at (856) 374-8388. You can find the warranty information below:
Adam & Eve / Evolved / Gender X / Zero Tolerance:
- 5 year limited warranty
- Adam & Eve Website: https://www.adameve.com/t-returns2.aspx
- Adam & Ever Customer Service: 1-800-765-2326
- Evolved/Gender X/Zero Tolerance Website: https://evolvednovelties.com/warranty
Arcwave:
- 2 year limited warranty
- Website: https://www.arcwave.com/us/warranty
BMS Enterprises:
- 90 days limited warranty
- Website: https://www.bmsfactory.com/warranty/
Blush:
- Ranges from 30 days to 5 years
- Website: https://blushlove.com/warranty/
Bodywand:
- 1 year limited warranty
Cal Exotics:
- 1 year warranty
- Website: https://calexotics.com/warranty/
Doc Johnson:
- 90 day or 1 year
Lelo:
- 1 year warranty
- Contact: customercare@lelo.com
Love Honey:
- 1 year warranty
Lovense:
- 1 year warranty
- Website: www.lovense.com/contact
Maia:
- 1 year warranty
- https://maiatoys.com/pages/maia-toys-product-registration
- https://maiatoys.com/pages/warranty
NS Novelties:
- 1 year limited warranty
- Website: https://nsnovelties.com/pages.php?pID=6
Nu Sensuelle:
- 2 year warranty
Pipedream:
- 90 day non-rechargeable
- 1 year rechargeable
- Website: https://www.pipedreamproducts.com/warranty
Satisfyer:
- 15 years with proof of purchase
- Contact: service@satisfyer.com
Screaming-O:
- Must be pre-approved for return, some restrictions apply
- Contact: 310-446-1632
Shots:
- 1 year warranty
Sportsheets:
- 30 days if unopened
- Call: 714-698-0877
Vibratex:
- 1 Year Limited Warranty
- Website: https://vibratex.com/contact-us/warranty/
Vedo:
- 1 year warranty
- Website: https://www.vedo.toys/contact-us/
We-Vibe:
- 2 Year limited warranty
- Website: https://www.we-vibe.com/us/warranty
Womanizer:
- 5 year warranty
- Website: https://www.womanizer.com/us/5warranty
XR Brands:
- 30 day to 5 year warranty
- Website: https://resources.xrbrands.com/contact-us/consumer-product-warranty-information/